Our history

By anyone’s standards, we’ve accomplished a lot in 20 years. We’ve grown to become a C$7.8 billion (US$6.4 billion) organization with more than five million customer relationships throughout the U.S. and Canada. Here’s a glance at the history of our growth. It’s a history we are proud of, but today we’re particularly focused on what we’ll achieve for customers in the future.

Our milestones

2000

UK-based Centrica acquires Direct Energy to enter the North American market and then acquires Energy America to bring deregulated retail energy services to the United States.

2002

Centrica North America purchases Enbridge Services, an Ontario-based company that provides energy-related products and services – the first step toward becoming an integrated energy solutions company.

2003

Direct Energy Home Services launches in Ontario. Direct Energy Business Services launches across Canada.

2004

Direct Energy gains 980,000 Alberta gas and electricity customers from ATCO and acquires Calgary-based Quintanan Minerals Canada Investments Corporation. We also acquire our first power-generation facility in North America – Bastrop Energy Center in Texas.

From there, we launch Home Services in Alberta and complete two more acquisitions: Residential Services Group and Frontera Energy Center, both in the U.S.

2005

To expand Home Service offerings in Ontario and Alberta, Direct Energy acquires a number of plumbing companies and begins adding this service to our list of offerings.

2006

Direct Energy continues its U.S. growth, acquiring a power station in Paris, Texas, as well as the electricity customers of Entergy Solutions Ltd. in Texas. We also begin supplying electricity to New York customers.

TODAY

We’re working hard to continue making history.